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  • Serving NYC from Manhattan & Astoria Queens - Since 1988
  • Serving NYC from Manhattan & Astoria Queens - Since 1988
1800 Whiskers Contact

Order by Text*

NYC Only, From Manhattan Branch Only -

(646) 374-1907Order by Text Details
*Standard text rates may apply

Text Order Line

NEW YORK CITY ONLY TEXT ORDER LINE --

TEXT US YOUR ORDER day or night. Simply text Hello and follow the instructions.  You can use this line for delivery orders, SHIPPING OR in-store pick-ups from our Manhattan location only. All Astoria orders must be called in directly to our Astoria store as there is no text line currently available for Astoria.   718-626-8590

Our Human Companion will answer you and guide you through the order process if you text during regular business hours. If you text after hours, our automated companion will answer you  and our live associate will text you when we reopen.

Our Text number is:   646-374-1907
Text "Hi !" to us and start saving now!

Texting Orders

OUR RETAIL LOCATIONS ARE OPEN 7 DAYS A WEEK

Whiskers has made adjustments to keep you and your pets healthy and safe with their necessary food, vitamins, treats and supplies.  Although many manufacturers have had shortages, we are ordering weekly always try to have everything your pets need. Please note our current guidelines:

PICK-UP ORDERS:

ASTORIA PICKUP ORDERS MUST BE PLACED DIRECTLY WITH OUR ASTORIA STORE BY CALLING 718-626-8590

All Pick-up orders are processed as quickly as possible. When your order is ready for pickup, WE WILL CALL YOU to let you know your order is ready. Please do not just come to the store. Supply and distribution may be limited. If we are out of stock, we will call you for substitutions or to see if you want to wait until your product arrives.

FROZEN FOOD: All Frozen Food Orders MUST BE SHIPPED USING OVERNIGHT SERVICE. There are additional charges not listed here for overnight shipping. We will call you with the additional details and the amount due before any frozen food is shipped. Additional shipping charges must be paid prior to shipping. There are no additional charges to order frozen food for pickup or home delivery.

NEW YORK CITY & ASTORIA QUEENS DELIVERIES:  Deliveries throughout Manhattan, Brooklyn, Queens and The Bronx are delivered on our regular schedules.

IN-STORE PURCHASES:  Both stores are completely open to in-store shopping.  IF YOU PREFER, YOU CAN STILL PRE-ORDER AND WE WILL BRING YOUR ORDER OUT TO THE SIDEWALK.

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THIS SITE IS ONLY FOR SHIPPING ORDERS. IT WILL NOT TAKE AN ORDER FOR HOME DELIVERY WITHIN MANHATTAN, QUEENS, BROOKLYN OR THE BRONX WITHOUT ADDING SHIPPING CHARGES! YOU CAN PLACE A PICK-UP ORDER HERE FOR THOSE AREAS. DO NOT PLACE ANY ORDER FOR PICK-UP IN OUR ASTORIA LOCATION. ASTORIA PICK-UPS & DELIVERIES MUST BE PLACED BY CALLING DIRECT - 718-626-8590.

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FOR HOME DELIVERY, USE THE SITE TO MAKE PRODUCT SELECTIONS.  AFTER YOU KNOW WHAT YOU WANT, CALL OUR TOLL FREE NUMBER (1-800-WHISKERS) OR USE OUR ORDER TEXT LINE IF YOU LIVE IN MANHATTAN OR WANT A SHIPMENT (646-374-1907) TO ACTUALLY PLACE AND SCHEDULE YOUR ORDER. 

LITTER AND OVERWEIGHT PRODUCTS MIGHT INCUR ADDITIONAL SHIPPING FEES. IF THIS IS THE CASE, WE WILL CALL YOU PRIOR TO SHIPPING OUT YOUR ORDER.

Contact Us For More Information!