IF YOU'VE BEEN HERE  BEFORE, YOU WILL NEED TO SIGN BACK IN AND CREATE YOUR ACCOUNT AGAIN OR SHOP AS OUR GUEST

Whiskers is happy to say for the last few years, adjustments to keep you and your pets healthy and safe have been incorporated into our everyday procedures. We know how hard it is right now with shortages and out-of-stocks but Whiskers has worked hard to keep your pets food and supplies in stock.

Pickup Orders

Astoria pickup orders must be placed directly with our Astoria store by calling (718) 626-8590. All Pick-up orders are processed as quickly as possible. When your order is ready, WE WILL CALL YOU and let you know your order is ready for pickup. Please do not just come to the store. Supply and distribution may be limited. If we are out of stock, we will call you for substitutions or to see if you want to wait until your product arrives.

All frozen food

All frozen food orders must be shipped using our overnight service to preserve freshness. There are additional charges for overnight shipping. We will call you with the additional amount due before any frozen food is shipped. Additional shipping charges must be paid prior to shipping. There are no additional charges to order frozen food for pickup.

New York City & Astoria Queens Deliveries

All deliveries throughout Manhattan, Brooklyn, Queens and The Bronx are being delivered on our regular schedule.

In-Store Purchases

As of May 2022, we do not require masks to enter the stores. You can still pre-order for sidewalk pickup.

This site is only for shipping orders. It will not take an order for home delivery within Manhattan, Queens, Brooklyn or the Bronx without adding shipping charges! You can place a pick-up order here for those areas. Do not place any order for pick-up in our Astoria location.

Astoria pick-up orders must be placed directly by calling (718) 626-8590.

For home delivery, you can use this site to make product selections. After you know what you want, call our toll free number (1-800-WHISKERS) or use our text order line if you live in Manhattan only (646-374-1907) to actually place and schedule your order.

Litter and overweight products might incur additional shipping fees. If this is the case, we will call you prior to sending out your order.