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 COVID-19 UPDATES AS OF SEPT. 1, 2021

OUR RETAIL LOCATIONS ARE FULLY OPEN 7 DAYS A WEEK

Whiskers has made adjustments to keep you and your pets healthy and safe with their necessary food, vitamins, treats and supplies.  Although many manufacturers have had shortages, we are ordering weekly and are trying to have everything your pets need at all times. Please note our current guidelines:

PICK-UP ORDERS: ASTORIA PICKUP ORDERS MUST BE PLACED DIRECTLY WITH OUR ASTORIA STORE BY CALLING 718-626-8590. All Pick-up orders are processed as quickly as possible. When your order is ready,  WE WILL CALL YOU to let you know your order is ready for pickup. Please do not just come to the store. Supply and distribution may be limited. If we are out of stock, we will call you for substitutions or to see if you want to wait until your product arrives.

ALL FROZEN FOOD: ALL FROZEN FOOD ORDERS MUST BE SHIPPED USING OVERNIGHT SERVICE. THERE ARE ADDITIONAL CHARGES NOT LISTED HERE FOR OVERNIGHT SHIPPING. WE WILL CALL YOU WITH ALL THE ADDITIONAL DETAILS AND THE AMOUNT DUE BEFORE ANY FROZEN FOOD IS SHIPPED. ADDITIONAL SHIPPING CHARGES MUST BE PAID PRIOR TO SHIPPING. THERE ARE NO ADDITIONAL CHARGES TO ORDER FROZEN FOOD FOR PICKUP.

NEW YORK CITY & ASTORIA QUEENS DELIVERIES:  All deliveries throughout Manhattan, Brooklyn, Queens and The Bronx are being delivered on our regular schedule. 

IN-STORE PURCHASES If you are unvaccinated, we ask that you wear a facial covering or mask to come into the store. If you are completely vaccinated, we are not requiring masks at this time and will not ask you for proof so please work on the honor system.  IF YOU PREFER, YOU CAN STILL PRE-ORDER AND WE WILL BRING YOUR ORDER OUT TO YOU ON THE SIDEWALK.

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THIS SITE IS ONLY FOR SHIPPING ORDERS. IT WILL NOT TAKE ANY ORDER FOR A HOME DELIVERY WITHIN MANHATTAN, QUEENS, BROOKLYN OR THE BRONX WITHOUT ADDING SHIPPING CHARGES! YOU CAN PLACE A PICK-UP ORDER HERE FOR THOSE AREAS. DO NOT PLACE ANY ORDER FOR PICK-UP IN OUR ASTORIA LOCATION. ASTORIA PICK-UPS MUST BE PLACED DIRECTLY BY CALLING 718-626-8590.

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PLEASE USE THIS SITE TO MAKE YOUR PRODUCT SELECTIONS.  AFTER YOU KNOW WHAT YOU WANT, CALL OUR TOLL FREE NUMBER (1-800-WHISKERS) OR USE OUR ORDER TEXT LINE IF YOU LIVE IN MANHATTAN ONLY (646-374-1907) TO ACTUALLY PLACE AND SCHEDULE YOUR ORDER. 

LITTER AND OVERWEIGHT PRODUCTS MIGHT INCUR ADDITIONAL SHIPPING FEES. IF THIS IS THE CASE, WE WILL CALL YOU PRIOR TO SENDING OUT YOUR ORDER.

 

 THANK YOU!